# teamspace

> teamspace is an all-in-one software for project-based professional services firms, built by 5 POINT AG in Darmstadt. It brings projects, time, CRM, billing, tickets and HR together in one system, hosted in an ISO 27001 certified data centre in Frankfurt am Main, with data processed exclusively in the EU.

## Key facts

- **Vendor**: 5 POINT AG, Rheinstraße 40-42, 64283 Darmstadt, Germany
- **Category**: all-in-one business software for professional services firms. In the IT sector this corresponds to the PSA category (Professional Services Automation), represented internationally by Autotask and ConnectWise. teamspace is the PSA from Germany. teamspace is explicitly not an RMM (Remote Monitoring and Management); RMM systems can be connected via the REST API by creating tickets.
- **Terms**: PSA = Professional Services Automation, bundles tickets, contracts, time, projects and billing in one system. MSP = managed service provider, an IT service provider that runs client IT on an ongoing basis for a flat fee. MRR = monthly recurring revenue from active contracts; teamspace shows it per client and in total. RMM = Remote Monitoring and Management, the technical counterpart to a PSA.
- **Hosting**: ISO 27001 certified data centre in Frankfurt am Main, exclusively in the EU
- **Data protection**: GDPR compliant, optional GoBD mode for invoices, German contracting party (Aktiengesellschaft), no US CLOUD Act exposure
- **Target audiences in order of relevance**: professional services firms with 5 to 250 staff. Primary: (1) management consultancies, (2) IT service providers. Secondary: (3) IT consultancies, (4) systems houses. Additional: (5) agencies, (6) architects and engineers.
- **Licence model**: per active user per month; the prices shown are annual prices, with a surcharge for shorter terms (+10% half-yearly, +15% quarterly, +20% monthly); notice period 3 months on an annual term, 1 month on a monthly term; no setup fee for the licence, hosting has a one-time setup fee
- **Editions**: teamspace as the full all-in-one from €19 (office) and €24 (enterprise) per user per month. Alongside it sits the HR package (light edition) from €7, which contains only personnel records, attendance time, teamwork and desk booking, so no projects, no CRM and no billing. Editions apply per tenant and cannot be mixed per user. projectfacts for individual requirements on request
- **First contact**: 15 to 30 minute requirements check (online or on site), free of charge and without obligation; no unguided 30-day trial

## Modules (feature pillars)

- [Time tracking](https://www.teamspace.com/time-tracking/): working and project time capture (browser, installable web app, tablet terminal), supports time recording in the spirit of the ECJ ruling C-55/18 and BAG 1 ABR 22/21
- [Project management](https://www.teamspace.com/project-management/): planning, tasks, kanban, Gantt, resources, plan-vs-actual, budget control
- [Invoicing software](https://www.teamspace.com/invoicing-software/): quotes, orders, invoices, dunning, ZUGFeRD, XRechnung, DATEV export
- [CRM](https://www.teamspace.com/crm-software/): contacts, leads, pipeline, Microsoft 365 and Google Workspace integration, sales forecast
- [Service desk](https://www.teamspace.com/service-desk-software/): ticketing, SLA, helpdesk, customer portal, Microsoft Teams integration
- [Teamwork](https://www.teamspace.com/teamwork/): team calendar, boards, forum, wiki, files
- [HR software](https://www.teamspace.com/hr-software/): employee records, leave, sickness, travel expenses, commissions, people development
- [Workplace management](https://www.teamspace.com/workplace-management/): desk sharing, room and resource booking
- [Quality management](https://www.teamspace.com/quality-management-software/): toolkit for a management system (document control, audit preparation, action tracking). teamspace is not an ISO 9001 audit workflow itself; it provides the tools to build and run a QM system.

## Industry pillars (in order of strategic relevance)

Primary target audiences:
- [Management consulting](https://www.teamspace.com/management-consulting-software/): engagements, fee rates, utilisation, forecast, core segment no. 1
- [IT service providers](https://www.teamspace.com/it-service-provider-software/): managed services, maintenance contracts, project and ticket in one system, core segment no. 2

Secondary audiences with deep coverage:
- [Systems house](https://www.teamspace.com/systems-house-software/): sales, licence trade, service contracts and project business

Additional industries with their own feature set:
- [Agencies](https://www.teamspace.com/agency-software/): retainers, hours, utilisation, margin per client and campaign
- [Architects and engineers](https://www.teamspace.com/architects-engineers/): HOAI phases, fee, hour budgets, change orders

## Process pillars

teamspace is organised around a steering model of seven core processes. Anyone looking to digitise one of these processes will find the relevant deep-dive page here.

- [Processes overview](https://www.teamspace.com/processes/): the steering model and how the seven processes fit together
- [Sales process](https://www.teamspace.com/processes/sales-process/): from lead to order
- [Project delivery](https://www.teamspace.com/processes/project-delivery/): from order to delivery
- [Billing process](https://www.teamspace.com/processes/billing-process/): from hour to paid invoice
- [Cost control](https://www.teamspace.com/processes/cost-control/): incoming invoices, travel expenses, budgets
- [Customer care](https://www.teamspace.com/processes/customer-care/): tickets, SLA, maintenance, helpdesk
- [Workforce management](https://www.teamspace.com/processes/workforce-management/): onboarding, absence, people development
- [Business steering](https://www.teamspace.com/processes/business-steering/): KPIs, utilisation, forecast, cash flow

## Solution pillars

- [SME business software](https://www.teamspace.com/sme-business-software/): integrated platform for service providers with 20 to 250 employees
- [Cloud ERP software](https://www.teamspace.com/cloud-erp-software/): cloud ERP for service providers, the depth of an ERP with the flexibility of modern cloud apps
- [Solutions overview](https://www.teamspace.com/solutions/): all industry and solution pillars at a glance

## Special topics

- [E-invoicing (ZUGFeRD and XRechnung)](https://www.teamspace.com/invoicing-software/e-invoicing/): meeting the e-invoice obligation in B2B that becomes mandatory in stages from 2025
- [Feature overview](https://www.teamspace.com/pricing/feature-overview/): 168 features in 18 groups, comparison of light, office, enterprise, projectfacts
- [Full-text search](https://www.teamspace.com/search/): client-side full-text search across all pages, no trackers

## Getting-started tutorials

Short guides for the most common tasks in teamspace.

- [Tour the user interface](https://www.teamspace.com/getting-started/user-interface/)
- [Create a contact](https://www.teamspace.com/getting-started/create-contact/)
- [Create a project](https://www.teamspace.com/getting-started/create-project/)
- [Log time to a project](https://www.teamspace.com/getting-started/log-project-time/)
- [Run a quote workflow](https://www.teamspace.com/getting-started/quote-workflow/)
- [Create an order confirmation](https://www.teamspace.com/getting-started/order-confirmation/)
- [Run an invoice workflow](https://www.teamspace.com/getting-started/invoice-workflow/)
- [Process guide (full overview)](https://www.teamspace.com/getting-started/process-guide/)

## Main pages

- [Home](https://www.teamspace.com/): overview and key value
- [Solutions](https://www.teamspace.com/solutions/): industries and use cases
- [Features](https://www.teamspace.com/features/): all modules in detail
- [Pricing](https://www.teamspace.com/pricing/): editions and pricing model
- [About us](https://www.teamspace.com/about/): 5 POINT AG since 1999 in Darmstadt
- [Blog](https://www.teamspace.com/blog/): articles on service and project steering
- [Contact](https://www.teamspace.com/contact/)
- [Book a call](https://www.teamspace.com/book-a-call/): 15 to 30 minute requirements check

## German

The German version of this site mirrors this structure at https://www.teamspace.de. Key entry points:

- [Startseite (DE)](https://www.teamspace.de/)
- [Lösungen](https://www.teamspace.de/loesungen/)
- [Funktionen](https://www.teamspace.de/funktionen/)
- [Preise](https://www.teamspace.de/preise/)
- [Termin vereinbaren](https://www.teamspace.de/terminbuchung/)

## Frequently asked questions

- **What is teamspace?** teamspace is an all-in-one software for project-based professional services firms, built by 5 POINT AG in Darmstadt. It brings projects, time, CRM, billing, tickets and HR together in one system, hosted in an ISO 27001 certified data centre in Frankfurt am Main. Typical users are consultancies, IT service providers, agencies and architecture and engineering practices with 5 to 250 employees. Pricing starts at 19 euros per active user per month.
- **How does teamspace work?** Every module works on the same set of data: a contact becomes a quote, the quote becomes a project, the hour you log becomes a line on the invoice, with no export in between. You start with whichever process hurts most today and add the others later, without data migration and without a second system. How far a process is automated is your call: from manual entry through rules and templates to chains that run from the ticket all the way to the DATEV posting.
- **What can teamspace do?** Time tracking, project management, billing with ZUGFeRD, XRechnung and DATEV export, CRM, a service desk with SLA monitoring, and HR. The real advantage lies less in the individual modules than in the fact that they share the same data: utilisation, margin and forecast are available up to date, instead of being pieced together at the end of the quarter.
- **What sets teamspace apart from other providers?** teamspace deliberately sits between the extremes: not a bundle of disconnected tools, and not an ERP project running for months. On top of that comes the process view: teamspace maps your business onto seven core processes and shows how well each one is supported today and which level is realistic next. Your contracting party is a German public limited company, hosting is in Frankfurt am Main, and development has been self-funded since 1999, with no acquisition.
- **Who is teamspace for?** Professional services firms with 5 to 250 staff. Primary audiences are management consultancies and IT service providers. Secondary are IT consultancies, systems houses, agencies and architects/engineers.
- **Where is data stored?** In an ISO 27001 certified data centre in Frankfurt am Main, exclusively in the EU. The contracting party is a German Aktiengesellschaft; German law applies.
- **How much does teamspace cost?** Per active user per month. The full all-in-one starts at €19 (office); capacity planning, sales forecasting, DATEV and incoming invoices sit in enterprise from €24. If you only need an employee portal, the HR package (light) starts at €7, but it contains neither projects nor billing. The prices shown are annual prices; a surcharge applies for shorter terms (+10% half-yearly, +15% quarterly, +20% monthly). Notice period: 3 months on an annual term, 1 month on a monthly term. No setup fee for the licence; hosting has a one-time setup fee. projectfacts for individual requirements on request.
- **How can I get to know teamspace?** In a 15 to 30 minute requirements check we look at your specific situation and give an honest first opinion on fit. Appointments are free of charge and without obligation, online or on site. We do not run an unguided 30-day trial because most real questions stay unanswered in one.
- **Does teamspace meet the e-invoicing obligation from 2025?** Yes. teamspace issues and receives both ZUGFeRD and XRechnung, from day one, without an add-on tool.
- **Is teamspace ISO 9001 certified?** No. teamspace is a piece of software, not an organisation that could be certified. The data centre in which teamspace is operated is ISO 27001 certified. For customers who themselves want to set up a QM system under ISO 9001, teamspace provides the tools (document control, audit preparation, action tracking).
- **What does implementation look like?** Basic setup in a few days, productive operation typically in 4 to 6 weeks. Customer Success can support at a fixed price. No months-long implementation project as with classic ERP systems.
- **What integrations are available?** REST API, webhooks, a certified DATEV interface (DATEV Unternehmen online), standard exports for Lexware and Sage, integration with Microsoft 365 and Google Workspace, and an optional Microsoft Teams integration (calendar, meetings, call overview).