Track Times for TicketsTrack all working times with teamspace thanks to integrated time tracking and assign them to a ticket. The times are automatically transferred to the invoice.
For billing, teamspace automatically uses the correct hourly rates. Even complex rules by employee and customer are no problem.
teamspace accounts for surcharges for work at night, on weekends or during holidays. Of course, they are also included in the invoice.
teamspace takes a lot of work off your shoulders when it comes to service invoicing. The customer’s contact data and your document layout are transferred. Time bookings, activity descriptions and ticket identifiers also end up automatically in the corresponding order. All you need to do is create and send an invoice at the touch of a button.
Flexible Time Invoicing
When it comes to ticketing, you have many options to choose from, allowing you to bill exactly the way you want.
Set any service intervals as the basis for calculation. This allows services to be billed at a fixed rate (e.g., half-hourly, hourly).
Internal and external times
If desired, you can differentiate between internal and external times. This allows, for example, minimum flat rates to be billed or goodwill times to be excluded from the invoice.
Bill recurring lump sums with fixed time budgets. The software automatically detects when the budget is used up and how additional hours are billed.
Individual or Collective Invoicing
You can bill tickets individually or collectively, e.g. at the end of the month. Individual rules can be defined for each case.