DPA template
Data processing agreement per Art. 28 GDPR, prepared for clients in the EU.
Downloads on teamspace: brochure, certificates and guides.
Open the brochure and all guides here directly, with no form and no sign-in. We send compliance certificates on a short request.
Available straight away
These documents are available straight away.
Brochure and guides, with no form and no sign-in.
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teamspace brochure (PDF)
Product overview to view and save, as at August 2024.
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Technical specifications
System requirements, installation and interfaces in the help centre.
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Manual and documentation
Step-by-step guides for every module, with video tutorials.
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teamSync and telephony interface
Guides and program download for Outlook synchronisation and telephony.
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Security and data protection
How and where teamspace processes your data, at a glance.
No barrier
We do not put a form in front of the download.
You download the brochure and the guides directly, with no email address and no sign-in. Anyone who needs a document should be able to use it, rather than handing over their contact details first.
For the compliance certificates we take a short request route via the customer success team. That way you receive the right, current version for your clients instead of an anonymous download.
On request
We send certificates to you on request.
We send the DPA, the written confirmation of ISO-27001 hosting and the TOM overview via the customer success team, on weekdays from 8 am to 4 pm.
ISO-27001 hosting
Written confirmation by 5 POINT AG that teamspace runs in an ISO-27001-certified data centre in Frankfurt am Main.
TOM overview
Technical and organisational measures per Art. 32 GDPR, documented to support your audit preparation.
Need a certificate?
Tell us which certificate you need.
Whether the DPA, the ISO confirmation or the TOM overview: in a short call we clarify what you need and send the right version straight to you.
System requirements
teamspace runs in your current browser.
teamspace is a web application and runs in the current versions of the common browsers, from Chrome and Edge to Firefox and Safari. No installation is needed; on tablet and smartphone you can add teamspace to the home screen as a web app.
We keep the exact system requirements and technical specifications in the help centre under Admin and Developers, where they are always in the current version.
Where your data lives
Your data stays in Frankfurt am Main.
teamspace is operated in an ISO-27001-certified data centre in Frankfurt am Main, and the data is processed exclusively in the EU. Transfer runs encrypted via TLS, and the storage volumes in the data centre are encrypted with AES-256.
For the legal side we provide the data processing agreement per Art. 28 GDPR and the overview of technical and organisational measures. There is more on this on the Security page and in the privacy policy.
Frequently asked questions about the downloads
Do I have to fill in a form for a download?
No. You open the brochure and the guides directly, with no email address and no sign-in.
How do I get the DPA, the ISO confirmation or the TOM overview?
We send these certificates on a short request via the customer success team, available on weekdays from 8 am to 4 pm. For audit preparation we put together the right package for you.
Which data centre does teamspace run in?
In an ISO-27001-certified data centre in Frankfurt am Main. The data is processed exclusively in the EU.
Will I get help moving over from another tool?
Yes. We discuss moving over from Excel or an existing tool in the first call; the import runs via Excel, CSV or the REST API.
We send you the documents you need.
In a 15-minute call we clarify which certificates and guides you need, and send them straight to you. We discuss moving over from Excel or an existing tool at the same time.