Turn a Ticket into a Project
Especially in IT companies, incoming customer requests often result in a lot of work. With teamspace, you can handle such requests (such as change requests or requests for enhancement) as a ticket. If desired, you can also convert a ticket into a full-fledged project. Then you have all the possibilities of teamspace project management at your disposal.
Manage incoming requests online. With ticket channels, individual statuses, and workflows, you can keep track of and efficiently process incoming tickets.
Turn large tickets into a project at the push of a button. Work with phases, work packages and roles to professionally manage your ticket projects.
All Infos at Hand
In teamspace, project management and the ticket system are closely linked. At the push of a button, you can jump from a ticket to the corresponding project and vice versa. This way, you always have all the important information at your fingertips and don’t have to spend a lot of time searching.