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Smart product workflows: orders and maintenance

Add products to documents, get versatile analytics — plus extended workflows: auto-create maintenance positions, generate orders, move positions between orders.

Martin Moosbrugger 2 min read

Smart product administration

Maintenance positions for products

Service products often need maintenance once deployed. Mark a product in the catalogue as having an associated maintenance position; in the order, add it with a few clicks. The maintenance is billed automatically going forward.

Generate an order

When you resell third-party products, teamspace can detect them and trigger purchase orders. In the article, declare that the product triggers an order and which article to procure. The order then offers a new purchase order — or extends an existing one.

Move positions between orders

For long-running service contracts that gain positions over time, you can deactivate positions in the current order and move them into another order (e.g. a long-running framework). A link from old to new keeps the trace clean.

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